1. Introduction

This Privacy Policy (“Privacy Policy”) describes how Helpr Technologies Ltd. and its affiliates will gather, use, and maintain your Personal Information on the Helpr Platform. It will also explain your legal rights with respect to that information.

By using the Helpr Platform, you confirm that you have read and understand this Privacy Policy, and our Terms of Service (together referred to herein as the “Agreement”). The Agreement governs the use of the Helpr Platform. Helpr will collect, use, and maintain information consistent with the Agreement.

2. General Terms

In this Privacy Policy:

• Helpr Technologies, Ltd. may be referred to as "Helpr," “we,” “our,” or “us.”
• We call a user of the Helpr Platform “User,” “Users,” “you,” “your,” or “Service Recipient” and “Service Provider,” as appropriate.
• The community platform that we offer at our website is referred to as the “Site(s).”
• The mobile applications (whether on iOS or Android) are referred to as the “Apps.”
• Helpr’s Sites, Apps and related services, information and communications are collectively referred to as the “Helpr Platform.”
• “Terms of Service” refers to our Terms of Service, which can be found here. This Privacy Policy is incorporated into, and considered a part of, the Terms of Service.

3. Information Collection

Information you provide to Helpr

Helpr collects certain personally identifiable information about you, including information that can identify, relate to, describe, be associated with you, or is reasonably capable of being associated with you (“Personal Information”). Examples of Personal Information that Helpr collects include but are not limited to:

Contact Information. This may include your first and last name, postal address, telephone number, and email address.

Billing Data, including your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments.

Identity Information. If you are a Service Provider, we may collect Personal Information, such as your date of birth and address, social insurance number if applicable, together with the result of basic criminal record checks as provided by you, or by our Third-Party Agents (as defined below), as applicable and to the extent permitted by law in your jurisdiction, as well as such information as may be needed to validate your identity.

Financial Information. To help Service Providers set up a payment account and help Service Recipients make payments to Service Providers and pay fees to Helpr, we may collect financial information, including credit card number, bank routing numbers, tax information, taxpayer identification number, and other payment information, as applicable. We use Financial Information in order to operate the Helpr Platform and to ensure that Service Providers are paid by Service Recipients. We do this as necessary for our legitimate interests in providing our platform and services and to fulfill our contracts with Users. To keep your financial data secure, we have contracted with a third party to maintain and process your payment information.

Promotional Information. Certain offerings of the Helpr Platform, such as newsletters, surveys, contests, and the like are optional and so you are not required to enter them or to give us your data in connection with them. Where you do consent to take advantage of Helpr Platform offerings, we will use your data to (as applicable) send you newsletters and other communications that are tailored based on information we have about you, or to operate and manage the survey, contest or similar offering in connection with our legitimate interest in promoting our business and the Helpr Platform. To opt-out of receiving marketing communications from us, please see Section 7, Your Rights and Choices.

Employment Information. We collect employment and education history, transcripts, writing samples, and references as necessary to consider your job application for open positions.